You can track your order online 24 hours/7 days by following these steps:
1. Go to www.lazada.com.my/order-tracking
2. Enter your order number and email address
3. Press “Check now” to process
Or you can just click on Track My Order on top of Lazada page, enter your order number used to purchase order, then press “arrow button” to check your order status.
I can’t track my order on courier tracking page. What I need to do?
If you are unable to track your package on the courier tracking page, your parcel might have just been handover to our respective courier partner. The tracking information with our logistic partners will be available within 24 hours after shipping.
Please contact us at www.lazada.com.my/contact with your order number and the item’s details if you are still unable to track your parcel by the following business days after item has been shipped out. We will assist you to resolve the issue with immediate action.